Archive for May, 2011

Customer Obsession == #1 Market Position

By Steve Bernstein - Last updated: Tuesday, May 17, 2011

Here’s more evidence that focusing on the customer – not yourself – is the key to winning in business.  This quote from Jeff Bezos, CEO  of Amazon.Com, caught my attention: Amazon’s main driving principles are “customer obsession,” long-term thinking, a willingness to invent, but also “a willingness to fail and be misunderstood,” Bezos says.  When asked […]